Knowledge Assistants
Find answers your team can verify.
Give your team a clearer route through scattered service notes, policies, and documentation. Prepare answers from approved sources, with references the reviewer can check.
When this is a good fit
People spend time searching documents or rely on colleagues to explain information that should be accessible.
What we work on
- Select a focused set of current, approved documents and identify their owners.
- Define access boundaries, source references, and behavior when information is missing.
- Test representative questions, conflicting sources, and unsupported requests.
What you receive
A source-connected assistant prototype, an answer evaluation set, and guidance for maintaining the approved knowledge. Source availability and document permissions determine scope.
Scope, deliverables, fees, timing, and evaluation criteria are agreed before work begins.
Your next step
Start with the questions people keep asking.
Share the topic and where its answers live. Use descriptions or anonymized examples; keep private documents out of the contact form.
Discuss a pilot →